uShip

uShip.com is an online marketplace that connects shippers with carriers who can haul their goods. With a focus on larger-than-parcel items, uShip users can list anything from furniture and vehicles to industrial equipment and palletized freight.

Process

I worked on multiple projects that focus on reviewing uShip’s consumer website and evolving it into a business-class offering. All projects follow a human-centered design process, beginning with user research and ending with production-ready assets.

Discovery 

User research

Stakeholder interviews

Persona identification

Research synthesis

Concept

Competitive analysis

Comparative analysis

Sketching & exploration

User flows & IA impact

Design

Wireframing & UI design

Visual design

User testing

Production

Prototyping

Micro-interactions

Documentation

Asset deliverables

Discovery

User research, Stakeholder Interviews, Persona identification, Research synthesis

Concept

Competitive analysis, Comparative analysis, Sketching & exploration, User flows & IA impact

Design

Wireframing & UI design, Visual design, User testing

Production

Prototyping, Micro-interactions, Documentation, Asset deliverables